Client Care Representative - Front Desk

Details of the offer

?Wheat Ridge Animal Hospital is excited to announce we are looking to add a  Front Desk Client Care Representatives to our team! ???? ??? How you'll make a difference: Welcome our clients in a friendly, helpful, and compassionate mannerPrepare and review documents and medical records accurately and completelyEducate and advise clients regarding Wheat Ridge Animal Hospital services and practicesProcess appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times.Process admissions and discharges accurately; schedule follow up appointments as necessaryProcess invoices and payments accuratelyUpdate and maintain client/pet records and files in accordance with Wheat Ridge Animal Hospital legal requirementsAssist with other administrative duties such as scanning, faxing, emailing, for exampleWhat you will bring:Experience working within the veterinary industry; customer service background, enrollment in veterinary program, or other animal industry experience accepted as wellCultivate a positive atmosphere, demonstrate a friendly and courteous attitude with all coworkers throughout the hospital to maintain a cohesive work teamMaintain excellent communication skills to ensure professionalism and effectiveness in all interactions with clients and coworkers throughout the hospitalMust have the ability to multitask, prioritize, and delegateDemonstrate proficiency in computer skillsMust be organized and detail oriented to ensure efficiency and accuracy in all transactionsAble work in high stress situations and exercise good judgment as neededPresent a neat, well-groomed appearanceSchedule: Several different full-time positions to choose from.  All are four 10-hour shiftsSchedule #1: Monday 11:00am - 9:00pm, Thursday to Saturday 1:00pm - 11:00pmSchedule #2: Tuesday 11:00am - 9:00pm, Thursday to Saturday 2:00pm - 12:00amSalary: $18.00 - $22.00/hour, based on experience Benefits: Discount on veterinary care and pet insurance options for your furry familyMental health support with TalkspaceUniform allowanceLearning and growth opportunitiesContinuing education support for licensed team members401k retirement plan options with company matchMedical, vision, and dental insurance options - some plans may be paid up to 100%Basic life insurance provided and other voluntary insurance options available for full-time team members6 weeks paid parental leave for full-time team membersPaid time off for full-time team membersWheat Ridge Animal Hospital is Hiring… and so is everyone else. So, what is unique about our hospital? Every aspect of our organization links to one key tenet, which is to provide compassionate and optimal patient care. We have a long standing and national reputation of gold standard medicine, supported by both the education and training of our team members, along with top-of-the-line equipment needed to keep stride with the advancements in veterinary medicine. With this as the epicenter of our mission, our culture consists of respect, compassion, understanding, and teamwork. Wheat Ridge Animal Hospital provides an internal community that supports work-life balance, employee learning and engagement and personal and career development; we also are committed to external community involvement, which encompasses fellow veterinary establishments and shelters, city eco sustainability actions, support of local businesses and law enforcement pet care. We are not just a corporation, we are an entity, a living, breathing, growing organism that can only thrive when comprised of great team members. Location: 10140 W 44th Ave, Wheat Ridge, CO 80033 Apply today to learn how Wheat Ridge Animal Hospital can be your next career home! #SUPPORT
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? Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. Veritas does not currently sponsor applicants for work Visas, except for TN or E-3 Visa. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.


Nominal Salary: To be agreed

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