NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV annually, and our team stays rooted in a patient-first mentality; we aim to bring all of our patients convenient access to reasonably-priced medications without ever needing to step foot in a pharmacy. The Client Partner Associate is a crucial member of the Nimble team, supporting new and current pharmacy partners as the lead point of contact, post launch. As we continue to grow nationwide, you will increase client engagement with Nimble features and create new sales opportunities by aligning pharmacy goals with revenue-focused growth. The ideal candidate is a proactive communicator, a problem-solver, and a team player with a passion for customer satisfaction and building their career in a post-sales role!
\n You will:Develop durable relationships with owner(s) and staff of partner pharmacies to provide front line supportActively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performanceEffectively train and manage a book of business of Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performanceUtilize performance and revenue reports to share potential adoption and growth opportunities with key decision-makersConnect with Engineering, Product, and Operations teams to bring technical expertise to partners What you bring:0-1+ years of experience in account management, partner/customer success, account retention, client support, and/or salesProactive and confident partner guidance through new Nimble processesPositive attitude and ability to work in a fast-paced, constantly evolving environmentExcellent verbal and written communication skillsBachelor's degree What's in it for you:Compassionate and driven colleagues in a fun environment where success is celebratedAccelerated career growth in a fast-growing companyDirect access to executives and a transparent company cultureRare opportunity to change an industry and lives of millionsWe are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you doMedical / Dental / Vision / 401K package that fits your needsGenerous Vacation Policy - work hard and take time when you need it11 Paid HolidaysWork out of our HQ in beautiful downtown Redwood City
\nAt Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!
Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.