Domain: Global Markets
Company: ITL USA
Requisition ID: 126345BR
Infosys is seeking a Manager of Client Services. The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with their manager (Senior MCS/Group MCS) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single account or part of a large account with a P&L of $30MM to $40MM.
Role Description: Client relationship management and business development: manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle: Prospect-Evaluate-Propose-CloseClient delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the clientAccount planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc. Required Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experienceSignificant business development and project management experienceExperience in the Media and Entertainment industry/verticalTrack record of interacting and building relationships with C-level client contactsHands-on experience with proposal creation and leading proposal presentationsStrong leadership, interpersonal, communication and presentation skillsWide variety of IT and business consulting engagement experienceU.S. citizenship or permanent residency required, we are not able to sponsor this position at this time Preferred Qualifications: Knowledge of industry specific go-to-market solutionsGood understanding of industry specific business issues and driversGlobal Delivery Model experienceExperience managing large multi-location consulting engagement teamsTrack record as an Account Manager in a rapidly growing client relationship About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
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