Client Processing Representative II (Corporate Trust - CLO/Structured Finance/Loans)
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Client Processing Representative II (Corporate Trust - CLO/Structured Finance/Loans)to join our Loan Administration Servicesteam. This role is located in Pittsburgh, PA, and will work a Hybrid schedule (3 days per week in-office required).
In this role, you'll make an impact in the following ways:
Performs routine and non-routine client service and transactional support functions
Provides analytics and reporting services, working to improve and automate transaction processing systems
Advises organizational units/teams to ensure timely delivery of service, or resolution of issue
Provides direction to junior service roles in the successful delivery of support or service
Processes account related transactions per scheduled events/client authenticated direction
Oversight and reconciliation of accounts
Answers inquiries and resolves problems or issues
Assesses needs and suggests/promotes alternative approaches to service models
Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to process high value transactions accurately and efficiently
Solves problems based on an understanding and knowledge of the intricacies of the system
Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients
Manages situations which may require adaptation of response or extensive research according to internal or external client response
Responsible for allocating and checking the work of team members
To be successful in this role, we're seeking the following:
High school/secondary school or the equivalent combination of education and experience is required
Bachelors degree preferred
3-5 years of total work experience is preferred
Intermediate to advanced excel skills
Attention to detail, multi-tasking, sense of urgency and using initiative
Client Service/Operations experience within financial services is strongly preferred
Corporate Trust background preferred
Finance/accounting, compliance/reporting, reconciliation background experience preferred
CLO/CDO/SOLVAS background preferred
At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024
World's Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
"Most Just Companies", Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.