**Job Title: Client Relations Assistant**
**Company: Land O'Lakes**
**Location: San Jose, California, US**
**Job Type: Part-Time**
**Seniority: Entry Level**
**Years of Experience: 0**
**Application Deadline: ******** **
### Job Description:
Join Land O'Lakes as a Client Relations Assistant and play a pivotal role in fostering exceptional client experiences. As an entry-level position, this part-time role is perfect for individuals who are energetic and driven, looking to kick-start their career in client relations. You'll be a vital part of a team that values creativity, attention to detail, and a commitment to excellence in customer service.
### Responsibilities:
- **Client Engagement**: Assist in managing, nurturing, and expanding client relationships through regular communication and follow-ups, ensuring a high level of service is maintained.
- **Support Documentation**: Organize and maintain client records, interactions, and feedback in our database, ensuring accuracy and attention to detail in all entries.
- **Issue Resolution**: Address client inquiries and concerns promptly, escalating issues to the appropriate team members when necessary to ensure timely resolution.
- **Marketing Collaboration**: Work closely with the marketing team to support campaigns and promotions by disseminating information to clients and obtaining client feedback.
- **Event Coordination**: Assist in planning and executing client events, webinars, and workshops, ensuring smooth operations and effective communication before, during, and after events.
- **Reporting**: Assist in compiling client feedback and insights to help drive strategic initiatives and improve service delivery.
- **Team Support**: Provide administrative support to the Client Relations team, including preparing materials for client meetings and assisting with day-to-day tasks.
- **Diversity and Inclusivity**: Engage in team initiatives that promote diversity and inclusivity within the workplace, helping to create a culture of belonging.
### Requirements:
#### Educational Background:
- High school diploma or equivalent; pursuing or completed a degree in business, marketing, communications, or a related field is a plus but not required.
#### Experience:
- No prior experience necessary; however, internships or relevant volunteer work in customer service or client-facing roles is a plus.
#### Skills:
- **Personality Traits**: Energetic and driven with a proactive approach to tasks and challenges.
- **Soft Skills**:
- Creativity in problem solving and client engagement strategies.
- Exceptional attention to detail to ensure the highest quality client interactions and documentation.
- Excellent communication skills, both written and verbal, to interact effectively with clients and team members.
#### Technical Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic familiarity with CRM software is an advantage.
- Ability to learn new software systems quickly.
#### Working Environment:
- A commitment to fostering diversity and inclusivity, creating a culture where all employees feel valued and respected. This includes participation in team-building activities and initiatives that promote collaboration among diverse groups.
### Benefits:
- Employee discounts on Land O'Lakes products.
- Gym membership assistance to promote a healthy lifestyle.
- Paid Time Off (PTO) to ensure work-life balance.
### Equal Opportunity Statement:
Land O'Lakes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from diverse backgrounds and experiences to apply and be part of our journey towards fostering a culture of belonging.
If you are ready to embark on an exciting career in client relations and meet the above qualifications, we invite you to apply by the deadline of October 6, 2024. Join us at Land O'Lakes and make a difference!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
