Job Description:
We are currently seeking a Client Relations Manager to join our team at Western Union in Houston, Texas. As a Mid-to-Senior Level professional with 8 years of experience in client relations, you will be responsible for managing relationships with our clients in order to drive business growth and ensure client satisfaction.
Responsibilities:- Develop and maintain strong relationships with key clients, understanding their needs and providing tailored solutions to meet their requirements- Act as the main point of contact for clients, addressing any issues or concerns that may arise in a timely and professional manner- Collaborate with internal teams to coordinate and implement client strategies, ensuring alignment with company goals and objectives- Analyze client data and feedback to identify opportunities for improvement and growth- Stay up-to-date on industry trends and market developments, providing insights and recommendations to enhance client relationships- Prepare reports and presentations for senior management on client performance and initiatives
Requirements:- Bachelor's degree in Business Administration or related field- 8 years of experience in client relations, preferably in the financial services industry- Proven track record of building and maintaining relationships with key clients- Strong communication and interpersonal skills- Ability to think strategically and creatively to solve complex problems- Proficiency in Microsoft Office and CRM software- Reliable and motivated team player with a strong work ethic
Personality traits: reliable, motivatedSoft skills: creativity, research
Benefits:- Free food- Joining Bonus- Vision insurance
Working environment:You will collaborate with colleagues worldwide, fostering a global village mentality. This will provide you with valuable networking opportunities and exposure to diverse perspectives and ideas.
Equal opportunity statement:We are an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Deadline to apply: May 16, 2024.
If you meet the requirements and are looking for a challenging and rewarding opportunity in client relations, we encourage you to apply for this position. Join us at Western Union and help us shape the future of finance.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
