Client Relations Representative

Job Description:

L-3 Communications is seeking a Client Relations Representative to join our team in Denver, Colorado. The ideal candidate will have at least 2 years of experience in a client-facing role and possess excellent communication and interpersonal skills. As a Client Relations Representative, you will be responsible for maintaining and developing relationships with our clients to ensure their needs are met and expectations are exceeded.

Responsibilities:- Serve as the main point of contact for clients, addressing any questions or concerns they may have in a timely and professional manner- Build and maintain strong relationships with clients to increase satisfaction and retention rates- Proactively reach out to clients to ensure they are satisfied with our products and services- Identify opportunities to upsell or cross-sell additional products or services to clients- Collaborate with internal teams to ensure client needs are being met and issues are resolved promptly- Prepare and deliver presentations to clients on new products or services- Conduct research on industry trends and competitors to better understand client needs and preferences- Meet and exceed sales and customer satisfaction goals

Requirements:- 2+ years of experience in a client-facing role- Bachelor's degree in Business Administration, Marketing, or a related field- Strong communication and interpersonal skills- Adaptable and motivated to succeed in a fast-paced environment- Excellent presentation skills- Strong research skills- Ability to work independently and as part of a team

Benefits:- Employee discounts- Dental insurance- Paid overtime

Equal Opportunity Statement:L-3 Communications is an equal opportunity employer and is committed to providing a work environment that is inclusive and free of discrimination. We encourage all qualified individuals to apply for this position.

Deadline to apply: July 16, 2024. We are looking forward to receiving your application!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.