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Client Service Associate (Teller) 20 hours - Denver, COAt Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, play and work here. Recently recognized as one of the Denver Posts Top Workplaces for 2022 and 2023. Vectra Bank Colorado offers our customers, and our employees, the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are passionate about our business, and we are passionate about success.
At Vectra, we're committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity, talent, drive and innovative ideas add value to our customers, our colleagues and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact, provide solutions, and proactively focus on building relationships – not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline: Big Enough to Count / Small Enough to Care. With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless – come for a job, stay for a career. We are looking for a Client Service Associate (Teller) to provide top notch customer service to our clients and customers at our Denver downtown branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions: Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.Identifies and maximizes cross-sell bank opportunities through exploring needs.Other duties as assigned.Qualifications: Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.Must have solid balancing and customer service skills.Ability to cross-sell bank products based on clients' needs.This position is eligible to earn a base salary in the range of $18.29 - $20.00 hourly depending on job-related factors such as level of experience and location.
This position will be open until filled.
All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate's criminal history and that criminal history would need to align with the FDIC Section 19 regulations.
Vectra Bank a division of Zions Bancorporation, N.A. Member FDIC
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