Client Service Officer - Remote Work

Job Description:

S&P Global is seeking a reliable and energetic Client Service Officer to join our team in a remote work setting. As an Associate level position, the Client Service Officer will be responsible for providing exceptional service to our clients in Indianapolis, Indiana, US. This part-time role requires a minimum of 2 years of experience in a client-facing role.

Responsibilities:- Build and maintain strong relationships with clients, ensuring their needs are met in a timely and professional manner- Act as the primary point of contact for client inquiries, concerns, and requests- Utilize strong people management and decision-making skills to address client issues effectively- Collaborate with internal teams to ensure client satisfaction and retention- Provide regular updates and reports to clients on their accounts and services- Continuously strive to improve the client experience and find opportunities to add value

Requirements:- 2+ years of experience in client service or a related field- Strong communication and interpersonal skills- Ability to work effectively in a remote setting- Reliable and energetic with a positive attitude- Strong people management and decision-making skills- Bachelor's degree preferred but not required

Benefits:- Gym membership- Travel opportunities- Visa sponsorship

Working Environment:At S&P Global, we embrace diversity and strive to create an inclusive culture that values and respects all perspectives. Our team is committed to providing a supportive and collaborative work environment where all employees can thrive.

Equal Opportunity Statement:S&P Global is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status in accordance with applicable laws.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.