Client Service Specialist - Work From Home

Job Description:

Genworth Financial is currently seeking a motivated and detail-oriented Client Service Specialist to join our team in Chicago, Illinois. This is a full-time, entry-level position that offers the flexibility to work from home. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our clients and assisting them with any questions or concerns they may have.

Responsibilities:- Serve as the main point of contact for clients, answering inquiries via phone, email, and chat in a professional and timely manner- Provide support and guidance to clients on our products and services- Collaborate with internal teams to resolve client issues and complaints- Maintain accurate client records and documentation- Assist with special projects and initiatives as needed

Requirements:- Strong communication and interpersonal skills- Ability to multitask and prioritize in a fast-paced environment- Resourceful and reliable with a strong attention to detail- Project management and time management skills- High school diploma or equivalent- No experience required, training will be provided

Benefits:- Paid sick leave- Travel and spending expenses- Paid overtime opportunities- Flexible work schedule- Opportunities for professional development and growth within the company

Working Environment:We thrive in an environment that embraces and navigates change seamlessly. Our team is dedicated to providing the best possible service to our clients, and we are always looking for innovative solutions to improve our processes.

Equal Opportunity Statement:Genworth Financial is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.