*Note: This is a subsidized employment position available through Workforce Solutions Capital Area. All candidates will be considered after program eligibility is confirmed.* Dress for Success Austin is seeking bright, dynamic, motivated interns to join our growing team of community helpers and local do-gooders. Interning with Dress for Success Austin gives students an opportunity to network with contacts from over 100+ different nonprofit and government organizations in the Austin area. Through project management, event planning, client relations, data analysis and much more, our interns gain the opportunity to familiarize themselves with the ins-and outs of the nonprofit world. Reporting directly to the Programs and Administrative Assistant, the Client Services Intern will assist with client education, daily client intake, and management. They will also assist with client data and data analysis.
Responsibilities: • Keep client resources organized
• Assist with virtual and in person appointment scheduling
• Educate clients about additional Dress for Success Austin programs and services
• Build relationships with referral agencies and communicate our policies and procedures to caseworkers
• Conduct outreach and follow-up calls to clients and determine if/what additional services are needed
• Assist with client data analysis
• Assist with front desk duties as needed
Basic Requirements: • Must be a current student seeking an undergraduate or graduate degree
• Ability to work a minimum of 12 hours per week
• Advanced knowledge of Microsoft Outlook as well as strong working knowledge
of Microsoft Office Applications
•Basic knowledge of google suite, task management applications, and online
scheduling platforms
Preferred Qualifications:
• Detailed planning, time management and organizational skills.
• Positive, proactive and ability to exercise great judgment and common sense.
• Sensitivity to diverse client backgrounds.
• Resourceful, as well as the ability to locate various resources for clients.
• Ability to work in a rapidly changing environment.
• Creative problem-solver.
• Previous work experience in nonprofits is a plus.