Yellowstone Local is a veteran owned recruitment, marketing, and tech agency focused on serving residential services and construction sectors. In our niche we hire all types of skilled trades including Plumbers, HVAC techs, Electricians, as well as office personnel and management.
Our Values Keep it Simple Care more than the next personAct with integrityThink on 1st principles Respond with urgencyReward performance We're looking for an experienced top performer to join our client success team as a Client Success Manager What you will do As a successful Client Success Manager, you'll use your consultative mindset to leverage Yellowstone Local's technology solution within the industries we serveYou'll be instrumental in creating long-lasting partnerships and delivering custom ROI analysis for your client baseYou'll deliver industry thought leadership while encompassing Yellowstone Local's valuesGain a strong understanding of best practices relevant to retaining and growing accounts within a personal portfolio while mitigating riskDevelop and execute on-account strategies for accounts while working alongside Sales to deliver positive outcomes for clientsBuild trust and create meaningful relationships among champions and key executives within each accountEnsure clients understand the value Yellowstone Local delivers to their business by conducting virtual or on-site business reviews that mirror their business goals and objectivesIdentify and forecast risk as well as growth opportunities within portfolioIdentify product improvements or new products by remaining current on customer needs, industry trends, market activities, and competitors What can we do for you Provide a stable and challenging careerProvide a great income with great base + bonusWork from homeJob Stability : Profitable without outside investments with a leadership team with a proven track record of success. We love what we do and support each otherOpportunities for advancement as our company growsTravel several times a year to trade shows and other events Compensation 50,000-80,000 base salaryCommission structure for expansions, new client sales, and client win-backs Benefits Medical Insurance100% employer covered with low deductibles for employees50% employer covered for employee dependentsDental & Vision InsuranceRemote with optional office in select major cities including AustinUnlimited PTO Major holidays off including Two days for ThanksgivingEntire last week of the year for the holidays All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background check is required to be considered for this position.
4+ years in a client success or enterprise sales experience, preferably in a SAAS environmentStrong empathy for customers and passion for revenue and growthDeep understanding of value drivers in recurring revenue business modelsInnovative, persuasive, creative, and have a genuine curiosity about their clients' businessGoal and results-oriented, optimistic, smart, value-added mindset, proactive, and easily adapts to changeMust work well within a team environment
