Job Description:
We are looking for a Client Support Assistant to join our team at Motorola Solutions. This is a full-time remote position based in Denver, Colorado. The ideal candidate for this Associate Level role should have at least 2 years of experience in a client support or customer service role.
Responsibilities:- Provide exceptional customer support to clients through various channels such as phone, email, and chat- Troubleshoot technical issues and provide solutions in a timely and efficient manner- Collaborate with other team members to ensure a seamless customer experience- Assist in maintaining client databases and records- Identify opportunities for improvement in our client support processes and procedures- Stay up-to-date on product knowledge and industry trends to better assist clients- Communicate client feedback to relevant teams within the organization
Requirements:- Energetic and adaptable personality traits- Strong interpersonal skills and ability to effectively communicate with clients- Creativity and innovation in problem-solving- Ability to work independently and as part of a team- Proficiency in Microsoft Office Suite and CRM software- High school diploma or equivalent; college degree preferred
Benefits:- Paid sick leave- Company-provided equipment for remote work- Dental insurance
Working Environment:At Motorola Solutions, we nurture an entrepreneurial atmosphere, even within an established organization. Our team values creativity, innovation, and collaboration. We provide a supportive and inclusive work environment where employees can thrive and grow.
Equal Opportunity Statement:Motorola Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees can contribute their unique perspectives and talents.
Deadline to apply: July 16, 2024
If you are a client-focused individual with a passion for innovation and customer support, we encourage you to apply for this exciting opportunity with Motorola Solutions!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
