Job Description:
Cameron International, a leading company in the oil and gas industry, is seeking a dedicated Client Support Representative to join our team in Philadelphia, Pennsylvania. This entry-level position is ideal for hardworking and resilient individuals who possess emotional intelligence and leadership skills.
Responsibilities:1. Provide exceptional customer service to clients via phone, email, and in-person interactions.2. Assist clients with inquiries, issues, and troubleshooting with our products and services.3. Maintain accurate records of client interactions and transactions.4. Collaborate with internal teams to ensure prompt resolution of client issues.5. Identify opportunities to upsell products and services to clients.6. Participate in ongoing training and development to enhance product knowledge and customer service skills.7. Contribute to a positive and supportive team environment by actively engaging in team meetings and activities.
Requirements:1. Bachelor's degree in a relevant field or equivalent work experience.2. Strong communication skills and ability to empathize with clients' needs.3. Prior customer service experience is a plus but not required.4. Ability to work in a fast-paced environment and handle multiple priorities simultaneously.5. Proficiency in Microsoft Office suite and CRM software.6. Must be legally authorized to work in the US.
Benefits:1. Visa sponsorship for qualified candidates.2. Profit sharing opportunities.3. Paid Time Off (PTO) for vacation, personal, and sick days.
Working Environment:At Cameron International, we strive to pursue excellence in every endeavor, setting a high standard for achievement. We foster a collaborative and inclusive work environment where all employees are valued and respected for their unique contributions.
Deadline to Apply:Interested candidates must submit their applications by May 24, 2024.
Equal Opportunity Statement:Cameron International is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where every employee feels valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
