Client Support Representative

Job Description:

We are looking for a Client Support Representative to join our team at Motorola Solutions in Washington, D.C. This is a part-time entry-level position that requires at least 1 year of experience in a customer service or client support role. The ideal candidate will be independent, reliable, and possess strong presentation and communication skills.

Responsibilities:- Provide exceptional support to clients through various channels such as phone, email, and chat- Assist clients with product inquiries, troubleshooting, and technical support- Maintain accurate and detailed records of client interactions and transactions- Collaborate with cross-functional teams to resolve client issues in a timely manner- Identify opportunities to upsell or cross-sell additional products or services to clients

Requirements:- 1+ years of experience in customer service or client support- Excellent communication and presentation skills- Ability to work independently and manage multiple priorities- Strong attention to detail and problem-solving skills- Proficiency in Microsoft Office and CRM software- High school diploma or equivalent

Benefits:- Paid Time Off (PTO)- Paid sick leave- Parental leave

Working Environment:At Motorola Solutions, we strive for excellence and uphold high standards in all endeavors. We foster a collaborative and inclusive work environment where all team members are valued and empowered to succeed.

Deadline to Apply:May 24, 2024

Equal Opportunity Statement:Motorola Solutions is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, age, national origin, disability, marital status, or any other protected characteristic. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.