Core-Mark Holding is seeking a highly motivated and experienced Client Support Representative to join our team in Phoenix, Arizona. This is a part-time position that can be done remotely from home. As an Associate Level position, we are looking for someone with at least 4 years of relevant experience in client support.
Responsibilities:- Provide exceptional customer service to clients through phone, email, and chat support- Manage client accounts and ensure client satisfaction- Handle and resolve client inquiries and issues in a timely and professional manner- Work closely with internal teams to address client needs and concerns- Maintain accurate records of client interactions and transactions- Identify opportunities to upsell or cross-sell products and services to clients- Stay up-to-date on company products, services, and policies- Assist in training and onboarding of new clients
Requirements:- Proven experience in client support or customer service roles- Excellent communication and interpersonal skills- Strong problem-solving abilities and attention to detail- Ability to work independently and meet deadlines- Adaptable and energetic personality- Strong negotiation and time management skills- Proficiency in Microsoft Office suite and CRM software
Benefits:- Travel opportunities for training and client visits- Paid sick leave- Company transportation for client meetings- Continuous learning and development opportunities for personal and professional growth
Equal Opportunity Statement:Core-Mark Holding is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.
If you meet the requirements and are interested in joining our team as a Client Support Representative, please apply by the deadline of May 18, 2024. We look forward to reviewing your application.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.