Summary GENERAL SUMMARY:
Assists physicians with examinations and procedures to serve the medical needs of patients with various health conditions in a professional, confidential, and caring manner. Coordinates the flow of patients, phone calls, lab work, and nurse visits to facilitate quality patient care and customer service goals. Provides professional nursing care as prescribed by the physician and in compliance with the Nebraska Nurse Practice Act, any applicable licensure/certification requirement and organizational policies and procedures.
PRINCIPAL JOB FUNCTIONS:
1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2. *Maintains flow of patients in accordance with time of appointment in order to avoid delays for the provider and undue waiting for patients.
3. *Collects subjective and objective data and contributes to the assessment of the patient; documents appropriately in the patient chart.
4. *Makes accurate and timely observations and documents changes in the patient's condition in the patient chart.
5. *Retrieves messages and responds to calls from patients, pharmacies, hospitals, nursing homes and other medical offices by use of telephone and computer in a timely manner as delegated by licensed heath care provider (MD, PA, NP).
6. *Assists the medical provider with all examinations and procedures.
7. *Keeps the exam rooms clean, disinfected and stocked with necessary supplies.
8. *Schedules follow-up procedures/appointments and specialty appointments.
9. *Explains tests and preparation as needed for adequate patient education.
10. Monitors inventory of supplies and communicates information to Office Manager.
11. *Administers injections, vital signs, vision and auditory testing as delegated.
12. Performs other related projects and duties as assigned.
(Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
1. Maintains clinical competency as required for Registered Nurse licensure.
2. Knowledge of nursing and clinical systems.
3. Knowledge of federal and state regulations related to nursing practice, OSHA and HIPAA requirements.
4. Knowledge of computer hardware equipment and software applications relevant to work functions.
5. Knowledge of quality metrics.
6. Skill in organizing work to achieve clinic goals and meet patient/medical provider needs.
7. Ability to communicate effectively both verbally and in writing.
8. Ability to work as a team member.
9. Ability to maintain confidentiality of patient information.
10. Ability to integrate new work processes and adapt to change.
11. Ability to exercise courtesy, tact and professionalism.
12. Ability to work in a fast-paced environment relevant to changing patient needs.
13. Ability to maintain regular and punctual attendance.
EDUCATION AND EXPERIENCE:
Graduation from an accredited professional nursing program required. Current Registered Nurse licensure from the State of Nebraska or approved compact state of residence as defined by the Nebraska Nurse Practice Act required.