The best Cloud NetworkEngineers serve as technical experts who guide customers to achieve business results. They streamline processes&positively impactcustomer experience by working cross-functionally across the organization (i.e.engineering, solution&enterprise architects,&product developers). The top Core Capabilities for success include:
Adaptability| Analytical Thinking | Attention to Detail | Communication | Continuous Learning | Decision Making| Customer Success | Initiative | Problem Solving | Consulting & Advising | Teamwork
Top Technical Capabilities for success include:
Site to Site VPNs | Configuration Management | Deployment Automation | Client to Site VPNs | Building, configuring, & maintaining cloud networks | CI/CD| Performing system upgrades and patching | Routing Protocols| Compliance | Security | Containerization
Performance Objectives:
Demonstrate solid technical knowledge and ability, and can apply key technical capabilities, with minimal or no guidance, in the full range of typical situations & seek guidance to handle novel or more complex situations
Provide technical troubleshooting expertise & guide customers to maximize success in their cloud journey
Demonstrate high performance in resolving customer issues in complex, multi-tenant environments with a managed-service focus
Maintain the security & compliance of customer networks across 3 public cloud partners (AWS, Azure,&/or GCP)
Partner with key stakeholders to optimize customer experience& deepen understanding of customer pain points &business needs
Seek opportunities to increase value, customer satisfaction & retention
Optimizekey processes, documentation&knowledge sharing to enhance team success&decrease ticket resolution time
What You Need:Minimal 2-3 yearsnetwork engineering experience in managed service(s), service integrator(s), or similar environment(s); 1 year cloud systems administration experience; Strong Linux/Windows experience
You Will Stand Out, With Experience In: Packet level Troubleshooting | Routing Protocols | Cloud Network Design |Cloudformation| Containerization | Terraform | Python | Healthcare Industry | High-growth VC-backed Startup | Security and/or Compliance|Git | CI/CD | Ansible |
Location:Austin,TXor Remote
Engineer Success withClearDATA:Strong predictors of success as a Cloud Network Engineer is the ability to continuously learn & improve in a fast-paced, complex startup environment, collaborate & communicate with a disbursed team & cross-functionally across the organization, with a focus on providing exceptional Next-Gen Managed Services.
Common Language | Learned Behaviors | Shared Beliefs:
Insights Discovery |Servant Leadership | Lencioni |OKRs |Collaboration |Hyper-growth | VUCA | Continuous learning | Strategic innovation machine| Take risks& fail forward |High performing team model |Culture of coaching |Growth mindset & change leadership |Value creation through customer success
Rituals & Norms: Self-directed & continuous learning |Strategic Quarterly Planning &Alignment, Quarterly All Hands & Monthly Standups | Yearly engagement survey + ad hoc pulse surveys |Social events
Why You'll Like Working Here:
Contribute to the Health Care revolution to the Cloud
Casual dress code
Flexible working hours
Remote work options
Medical, Dental, Vision, HSA, Life & 401K
Unlimited Vacation!
Stock options
