Cloud Operations EngineerJob SummaryThe Cloud Operations Engineer leads the administration, operation and internal support over cloud compute and network infrastructure, following infrastructure-as-code, continuous integration/delivery DevOps practices. This role is responsible for the architecture, design, security, and operation of the service delivery network, physical and virtual, connecting to client environments and providing remote access to service delivery staff. The Cloud Operations Engineer serves as a member of the Development team, following an Agile process.
Principal Responsibilities:
Architect, design, secure and operate the service delivery network, including configuration on physical equipment, virtual/software defined networks as required by development and service delivery teamsMaintain RBAC systems, SSO, user and group membership, following the principle-of-least-privilegeMonitor security, performance, and cost proactively, responding to alerts, and working with development and service delivery teams to resolveParticipate in the onboarding of new clients, designing and implementing a connectivity plan to enable service teams and supporting technology to access in-scope systemsCollaborate with teams to ensure cloud solutions are implemented following standard infrastructure-as-code patterns, including the development of reusable modulesDevelop and assist others in the development of process automation within the various cloud provider ecosystemsAdopt legacy cloud infrastructure under infrastructure-as-code managementCollaborate with Information Security Team to ensure solutions comply with company policy, procedures, and standardsKey Capabilities:
Action Oriented, Analytical Thinking, Decision Quality, Nimble Learning, Persuades, Demonstrates Self Awareness, Ensures AccountabilityMinimum Qualifications:
Bachelor of Computer Science and 5-10 years' experience in cloud operations, software engineering, or systems administration
We are always open to proven success and experience in lieu of a degree with 7-10 years' experience in cloud operations, software engineering, or systems administration.
3+ years' experience designing, implementing, and operating TCP/IP networks with a strong foundation in subnetting, routing, and firewalls3+ years' experience using infrastructure-as-code on AWS, including but not limited to VPC, VPNs, Organizations, EC2, Transit Gateway1+ years' experience operating Azure IaaS, PaaS, and SaaS offerings, including Office 3653 years with at least two modern programming languages (Bash, PowerShell, Python, JavaScript, etc.)Verbal and written communication skills with the ability to adjust to different audiences ranging from employee to executiveMust be a citizen of the United StatesPreferred Qualifications:
5+ years of experience operating large scale systems in AWS following DevOps methodologies3+ years of experience supporting multi-cloud operations over AWS and Azure, with Terraform3+ years of experience managing Office 365 including desktop operations automation with Intune, etc.Demonstrated understanding of modern authentication systems and protocols, such as AAD, OIDC, SAML, etc.3+ years administrating Internet scale systems such as DNS, DKIM/SPF, SSL, E-Mail, etc.Palo Alto Firewall and Zscaler experience preferredWork Location
Headquarters in Colchester, VT. Remote and Hybrid options available.Travel
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