\\n Roles and Responsibilities Participating in team meetings and eventsLearning new techniques and best practices from the coach communityInteracting and forming relationships with clients and the fitness communityEmbodying the [solidcore] brand and cultureCreating a fitness space that is welcoming and inclusive of all backgrounds and abilitiesPerforming routine client-facing system tasks, including new account set-up, scheduling / canceling / rebooking classes, package purchases, and other general account needs as requestedTouring prospective clients through the facility, explaining the [solidcore] workout in detail (including the science), and demo the workoutRegularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectivelyMaintaining product knowledge for all studio retail operations, including class packages, apparel, and promotionsBeing of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as neededAssisting the Area Manager and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as neededNotifying Area Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Area Manager to respond appropriatelyQuickly addressing any maintenance or equipment issues that are visible to clientsCommunicating with studio leads via axel, phone, and email to generate salesFollowing up with client lists in axel to meet monthly sales quota Responding to client emails Alerting coaches about client milestones and setting up the keychain and board for celebration Required Skills and ExperienceAvailability to coach a minimum of 6 classes per weekAbility to lift up to 30 pounds and walk through all areas of the studio Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursHigh School Education, some college preferredOptimism and hard work with a love for health, fitness, and the [solidcore] workoutPassionate about helping others become the strongest version of themselves and achieve their goalsAbility to thrive in a fast-paced, entrepreneurial environmentPrior group fitness experience is a plus but not requiredOutgoing and personable with a desire to build relationships within and outside the [solidcore] communityTeam player with a positive attitudeGenuine desire to inspire and motivate othersReliable and professionalComfortable on a mic leading a fast-paced class with loud music and lots of energy in the room1 year sales experience preferredMBO experience preferredOutstanding customer service skillsStrong organizational skills & attention to detailMust be willing to initiate tasks and perform duties without directionAbility to stand for long durations of time Training20 days of virtual self-study followed by in-studio facilitated learning and practice, 10 days of mock classes to practice technique (flexible scheduling).Education on basic anatomy, kinesiology, and exercise principles. Access to printed and interactive online resources as well as robust continuing education courses and programs.Constant support and feedback from training team, studio managers, and pro-level coaches.Client relations and [solidcore] experience training. Compensation and BenefitsCompetitive base pay plus an opportunity to earn per class revenue share based on experience and other qualifications of the successful candidateFlexible work scheduleComprehensive paid training programPotential to earn commission Free drop-in classesGrowth potential
\\n[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. At [solidcore], we are passionately dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space where you are able to show up every day as your strongest, most empowered version of yourself. We stand behind the health and wellness of not only the teams working within the walls of our studios, but the broader community as well. We offer all full-time employees participation in our Solidcares program that includes unlimited PTO, full spectrum insurance coverage, cell phone stipend, and so much more. Please visit our website here to read more about our mission and benefits. At [solidcore] we believe in blazing paths, not trailing behind and we are firmly committed to being the leader in diversity, equity, and inclusion within the boutique fitness space. We want to create a community in which people can feel safe to show up as their most authentic selves. Community is not just what we do - it's who we are and we are dedicated to promoting a welcoming environment for all. You can click here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team. [solidcore] is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. [solidcore] makes hiring decisions based solely on qualifications, merit, and business needs at the time.
[solidcore] is an approved continuing education provider for the Aerobics and Fitness Association of America (AFAA) and the National Academy of Sports Medicine (NASM).
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