We are looking for an expert Coffee Field Service Technician to join our growing team at Espresso Services Inc / Intermix Beverage in Des Moines, IA.
Growing your career as a Full Time Coffee Field Service Technician is an incredible opportunity to develop competitive skills.
If you are strong in teamwork, communication and have the right initiative for the job, then apply for the position of Coffee Field Service Technician at Espresso Services Inc / Intermix Beverage today!
ESI was founded as a technical coffee service company in 1989; setting the standard for service quality and customer support in the specialty coffee industry. Intermix Beverage, our product division, was created to offer a full circle consumer experience. The goal is to help customers serve a high-quality and consistently prepared coffee beverage.
This role is responsible for performing installation, service repairs, and maintenance work on customer-owned and company-owned coffee equipment both at customer locations and in the shop. This position is also responsible for providing high-quality work and excellent customer service to ensure highly satisfied customers.
Position Responsibilities
The essential functions include, but are not limited to the following:
All equipment is tagged appropriately and check-in form is filled out Ensure all jobs are completed in FieldAware Communicate with customers on the status of their repairs Communicate parts/supplies shortages to Parts Coordinator or their manager Maintain cleanliness and organization of the shop Required to take a turn in the after hours on call rotation Ensure security of the facility Assist service technicians with installations and parts delivery Check-in with their manager at the beginning and end of each day Minimum Qualifications (Knowledge, Skills, and Abilities)
Certification/Degree
High school diploma or general education degree (GED) Skills
Valid driver's license with the ability to be insured Time management Customer service skills Oral and written communication skills Troubleshooting skills Ability to be a team player Knowledge
Strong computer aptitude, including experience Google Suite Preferred Qualifications (Knowledge, Skills, and Abilities)
Working knowledge of multimeter Vo-Tech school degree; or one to two years related experience and/or training with electrical and hydraulic systems; or equivalent combination of education and experience ESI as an Employer
Medical & dental insurance Retirement account matching Generous vacation policy & paid holidays Company paid life insurance & long term disability Our subsidized gym membership option Ongoing career development & training Educational assistance program which reimburses tuition expenses Discounts on products Thirty ($30) per pay period reimbursement for business related cell phone use. Efficiency bonuses, which average an extra $2.00 per hour for technicians. Benefits of working as a Coffee Field Service Technician in Des Moines, IA:
? Excellent benefits
? Company offers career progression opportunities
? Competitive salary
