Collections Analyst Location Remote in Tewksbury, MA : Please find below detail regarding the job Title : Collections Analyst II Location : Tewksbury, MA 01876 (Remote/EST) Duration : 07+ Months Contract (Possibility of Extension) Schedule : Morning 08am to 05pm EST Note: Remote - can be in any time zone but must be available to work EST
Must have 1 year experience within the past three years using SAP.
Top 3 skills - B2B collections experience, good communication skills, good excel skills
Core Responsibilities And Tasks · Drive proactive improvements to Collections effectiveness
· Provide impactful proactive action plans via frequent monitoring of past due percentages
· Create and execute strategic actions plans to enhance cash flow timeliness
· Ensures SLA's are met and partners with extended Shared services team to improve performance
· Challenges Status Quo and actively participates in continuous process improvement projects and Kaizen events
· Performing root cause analysis, drives process improvement to ensure further process efficiencies
· Drive process and ensure goals are met, by participating and leading governance calls
· Timely collections and resolution of past due accounts receivable for assigned key customer accounts
· Develop and maintain positive and effective relationships with external Key Account's and internal stake holders
· Work closely with Customers and Cash Applications Department to resolve open credits & refunds
· Lead initiatives to improve DSO, involving various internal stake holder groups
· Champion SAP improvement projects
Minimum qualification · University (Bachelor's) degree in Accounting/Finance preferred
· Specialized skill training/certification a plus
· Knowledge & Experience: · 5+ years of B2B Collections work experience & sound knowledge of order-to-cash process
· Excellent written and verbal communication skills
· Must be proficient in Microsoft Excel, Word, and Outlook
· SAP and Get Paid experience
ADDITIONAL DIMENSIONS: · Processing collections for Key Account's only and providing oversite to the third-party team that is processing collections.
· Advising and supporting the third-party firm on escalated issues.
· Proactive and analytical role to look for process improvements, this role is no longer driven by workload (quotas and productivity standards).
· Measured on coaching, guiding and mentoring third party team as well as collection productivity for key accounts.
· Proactively lead efforts that lend to continuous improvement opportunities.
· Identify and execute initiatives to improve DSO.
Job Type: Contract
Pay: $28.00 - $30.00 per hour
Weekly day range:
Weekends as needed Work setting:
Office Remote Experience:
B2B Collections: 5 years (Preferred) SAP and Get Paid: 2 years (Preferred) Location:
Tewksbury, MA 01876 (Required) Work Location: Remote
