Join us at Easy Ice! We're a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We've been changing our industry for the better since we started in 2009, and we're not slowing down anytime soon. As a member of our team, you'll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We'll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn't just want to be the #1 commercial ice machine solution in America—we also want to be one of the best places to work.
Easy Ice continues to grow and seeks a bright, highly motivated
Collection Specialist
to join the team. I
Enjoy great pay in fun atmospheres – restaurants, hotels, offices, warehouses – wherever ice machines are needed. If you are mechanically skilled, enthusiastic and able to forge lasting relationships among internal and external customers, we want to hear from you.
POSITION SUMMARY:
The Accounts Receivable Accounting Clerk is responsible for creating invoices and credit memos and issuing them to customers by all necessary means. This includes ensuring efficient, timely, and accurate payment of accounts, and updating customer files. Additional responsibilities include collection of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
maintain up-to-date billing system
generate and send out invoices
follow up on, collect and allocate payments
carry out billing, collection and reporting activities according to specific deadlines
perform account reconciliations
monitor customer account details for non-payments, delayed payments and other irregularities
research and resolve payment discrepancies
generate age analysis
review AR aging to ensure compliance
maintain accounts receivable customer files and records
follow established procedures for processing receipts, cash etc.
process credit card payments
prepare bank deposits
investigate and resolve customer queries
process adjustments
develop a recovery system and initiate collection efforts
communicate with customers via phone, email, mail or personally
collect data and prepare monthly metrics
bi-weekly meetings with branch managers
evaluating customer base and communicating results to branch managers
POSITION QUALIFICATIONS:
Education: High school diploma required; college coursework/degree preferred, bi-lingual (Spanish- Preferred)
Experience:
2+ years of relevant work experience
Knowledge of general accounting principles, bookkeeping procedures and accounts receivable
Demonstrated track record of interacting and working effectively with others
Working knowledge of various computer programs including Microsoft Office with an emphasis in Excel
Other Desired Skills:
Strong ability to work independently with minimal supervision; as well as a strong team player that works well in a collaborative environment
Deal well with uncertainty and time pressures
Good problem solving skills, detail-oriented, and ability to follow through to conclusion
Excellent organizational skills
WORK ENVIRONMENT:
Work primarily in a climate controlled environment with minimal safety/health hazard potential
Sedentary, sitting, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use
Sits for extended periods of time
Must have sufficient visual acuity to be able to work, for prolonged periods of time, on a computer monitor
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.
Easy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
