The role will be part of the Franchise Partner Management team within Marsh's US Affinity organization, focused on growing Marsh's presence in the commercial insurance segment. This position is a hybrid role, based in our Urbandale, IA location. If you are looking for an opportunity to be part of an exciting team of entrepreneurs with the mission to disrupt and deliver the art of the possible in the insurance industry, come join us!
Marsh is seeking candidates for the following position to be based in the Urbandale office.
Commercial Insurance Partner Manager
What can you expect? Partner Managers are responsible for the growth, profitability and client satisfaction of a book of business containing complex priority accounts.
Partner Managers "deliver the firm" by aligning client strategies and needs to MMC's capabilities and resources, managing and developing client relationships, acting as the client's trusted advisor, pursuing new business development, and expanding and diversifying the mix of MMC products and services the client holds.
Partner Manager is responsible for all delivery across the client, is recognized as a subject matter expert (SME) and a senior individual contributor who manages large-scale projects, defines strategic direction with and for the client, coaches team members, and solves complex problems.
Partner Managers bring expertise to enable projects including internal and external skills (i.e. Project mgmt., consulting), and is able to influence and lead a team of matrixed SMEs across the organization to deliver.
Responsible for meeting client expectations, maintaining scope of delivery within current SOW, and meeting SLAs and quality expectations.
Manages scope and change control process across client.
What is in it for you? A company with a strong brand, with experience developing solutions for todays and tomorrow's toughest challenges.
A culture of internal mobility, diversity, inclusion, and collaboration
Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations.
Flexible work opportunities for work/life balance
Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus, a fixed company contribution AND a company match on your 401k, after one year of service
We will count on you to: Superior analytical and problem-solving skills, critical thinking
You are an individual that thrives in an entrepreneurial environment, embraces change, and has a passion to harness the energy of a fast-paced environment where your end objective is to create business value.
Industry background in commercial insurance highly preferred (underwriting, brokerage, commercial lines, product management)
Ability to influence cross-functional teams without formal authority.
Highly collaborative work style with ability to work in a team environment & independently and hand on experience leading project delivery in an Agile environment is strongly recommended.
What you need to have: Bachelor's degree with 5-10 yrs. of work experience
At least 3+ years of project/ program management experience working with complex programs.
At least 3 years of direct client management experience, preferably with large clients
Consulting experience and commercial insurance experience.
What makes you stand out Demonstrated skills in managing client expectations and messages.
Are empathetic toward customer needs.
Are a fantastic storyteller who can communicate complex ideas clearly in PowerPoint
Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
If you have a need that requires accommodation, please let us know by contacting
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
