We have a permanent full-time opportunity to join our team as a Commercial Officer, where you'll play a key role in ensuring accurate and timely processing of metering service orders and driving seamless market transactions for retailers. Bring your customer-focused service to our retailer inquiries, managing service orders, and proactive resolution of issues. Through your process improvement and collaboration with stakeholders, you'll help enhance our service delivery and data quality while being part of a high-performing, motivated environment.
This role is based at our brand-new state-of-the-art South Metro Depot in Forrestdale, conveniently located next to Tonkin Highway. Spanning across 120,000 square meters, with the latest infrastructure and technology, the depot empowers all employees to create that perfect work-life balance whilst operating in an inclusive and diverse workplace.
Your Role in ActionProcessing metering service orders accurately in the HUB system within service level agreement.Contributing to improving existing processes, systems, and outputs through innovation and creativity.Planning and implementing daily and weekly allocated work.Appropriate escalation of issues and risks within a timely manner.Liaising with internal and external service providers to provide quality data provision and service delivery.Contribute to a safe, speak up and talk the thought culture.What Makes You a Great FitDemonstrated experience in an administrative position.Strong commitment to exceptional customer service and satisfaction.Collaborative and proactive team player who is focused on the end result and thrives in a supportive, high-performing environment.Personal attributes in alignment with Western Power values.By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. You will also benefit from a range of perks and opportunities, including:
Over 50% of our employment opportunities are driven by career progression.Flexible work arrangements to support part-time work, working hours, and working from home arrangements.The opportunity to purchase up to four weeks of additional leave per year.Access to salary packaging, social club activities, and discounted health insurance and gym membership.An award-winning employee recognition and benefits programme.An innovative team culture that's enabling the transition to renewable energy and decarbonisation.In addition to standard leave, enjoy two wellness leave days each year.On-site café available for convenient meals and refreshments throughout the day.
#J-18808-Ljbffr