Comptroller - Taxpayer Enforcement Officer (Austin North)

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00046042 You may apply to the job directly through the CAPPS Career Section.
It is not necessary to apply both through Work In Texas and CAPPS Career Section

Applications must be filed at https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00046042 Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found.
We encourage applicants to submit and complete the application promptly.
Are you ready to grow, make a positive impact?
If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptrollers Office.
We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more!
The Comptrollers office serves virtually every citizen in the state.
As Texas chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.
Our agency workforce is as diverse as the people of Texas we serve.
We value our employees and take very seriously our collective commitment to public service.Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training.
We offer flexible scheduling that helps employees maintain a healthy work-life balance.
About The Division Join the Enforcement division as a Taxpayer Enforcement Officer!
Work involves enforcement, compliance, and interpretation of the Texas Tax Code and related statutes pertaining to the collection of direct and indirect taxes and fees.
This job is a position of public trust and requires a high degree of confidentiality in handling all taxpayer records, information, and payments.
This position may be eligible for a flexible/hybrid work schedule of 3 in office days and 2 remote work days once certain conditions are met.
Work schedules may change at any time as business necessitates.
Agency standard work hours are Monday through Friday from 8am to 5pm, 40 hours per week with occasional evening and weekend hours.
Hours are subject to change based upon business need or division determination.
Qualifications: Minimum Qualifications Graduation from an accredited high school or successful completion of the General Educational Development test (GED).
2 years full time work experience in a related field to include but not limited to work in accounting, bookkeeping, a call center, clerical/administrative, collections, or record keeping.
Preferred Qualifications Bachelors degree.
Complete copies of college transcripts must be furnished to the divisional hiring representative at the time of the interview for positions requiring a college degree, and/or specific educational credits.
2 years experience in bookkeeping, a call center, or collections.
Substitutions Thirty semester hours from an accredited college or university may substitute for one year of the administrative support or clerical work experience requirement on a year-for-year basis with a maximum substitution of two years.
Licenses and Certifications A valid Texas (or state of residency) drivers license and a satisfactory driving record are a condition of employment.
Applicants offered an interview must present the following documents at or before the interview: A state issued driving record for the last 36 months, valid Texas drivers license (or state of residency drivers license) and current proof of automobile insurance.
SUMMARY OF PHYSICAL REQUIREMENTS Employees are required to use their personal mobile phones as a part of 2 factor/multi f ctor authentication for accessing CPA systems securely.
You will also receive critical/emergency calls/texts on your cell phone to ensure immediate communication.
In this role you will: Enforces and promotes compliance of Title 2 of the Texas Tax Code and related statutes, rules, and publications for taxes and fees administered by the Texas Comptroller of Public Accounts.
Works with the general public, taxpayers, taxpayer representatives, and state and local authorities.
Provides education on tax laws, rules, publications, and forms.
Conducts individualized tax analysis on each case, tax account, or assignment to determine the next appropriate action in accordance with agency and division policies and procedures and all tax laws.
Establishes liability using original or estimated data on all delinquent taxes.
Utilizes all collection remedies under Title 2 of the Texas Tax Code and related statutes in accordance with agency and division policies and procedures.
Documents an accurate record of taxpayer or taxpayer representative communication and actions.
Updates division and agency databases to reflect various collections work, file maintenance, and account statuses.
Performs collection and compliance work in person in an office, a taxpayers place of business, or other public venue; over the phone; and/or through written correspondence.
Collects cash and non-cash payments from taxpayers.
May conduct inspections.
May assist with seizures.
May work with other state agencies, state or local officials, and local law enforcement.
Attends extensive mandatory training, both on-the-job and in a class setting, located in local and out-of-town locations.
May conduct tax seminars, or other tax-related topics, for the public and various business groups and may represent the Comptrollers office at business conferences and professional fairs.
May present testimony and evidence in administrative hearings or for court proceedings.
May participate in special projects.
Performs other work-related duties as assigned.
Maximize Your Earnings!
At the Comptroller's office, we know potential employees are looking for more than just a paycheck.
The agency offers a strong benefits package for you and your family.
Insurance, retirement plans, and a flexible work schedule are just the start.
See our benefits offering If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Important Note to the Candidate: Salary is contingent upon qualifications.
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview.
Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
MILITARY PREFERENCE To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentationto this job application.
https://hr.sao.texas.gov/CompensationSystem/JobDescriptionsClick on the occupational category for the position.
Additional MOS can be found at the State Auditors Office, Military Crosswalk Guide.
The Texas Veterans Commission provides helpful employment information.
Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience