OverviewAARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin.
Performance Measurement & Business Analysis (PMBA) is responsible for aligning enterprise-wide metrics, analysis, reporting and performance measurement tools to drive AARP's strategic and operating performance. PMBA includes a Business Optimization team that provides consulting and advisory services to projects and initiatives where there is an enterprise-wide impact, unknown root cause and/or complex stakeholder interactions.
The Consulting Manager serves as an internal consultant by objectively diagnosing obstacles, identifying areas of opportunity, and recommending solutions to complex business, operational, and organization problems. Drives and manages activities through the full lifecycle of a consulting engagement from proposal to implementation. Leverages critical thinking and functional expertise in areas such as operations, process improvement, strategy, and organizational design in order to assess and improve operational performance.
ResponsibilitiesLeads consulting engagements to address operational opportunities and improve organizational performance.Applies structured problem-solving frameworks to deconstruct complex organizational performance issues.Succinctly and effectively translates analysis into management presentations or client-ready deliverables.Conducts external research on industry leading practices.Scopes, proposes, and initiates plans to address organizational opportunities.Gathers and analyzes client performance data.QualificationsCompletion of a Bachelor's degree; MBA or advanced degree highly preferred.Successful track record of delivering high-impact operational improvement projects and guiding implementation efforts (e.g., facilitating stakeholder buy-in to achieve sustainable results).Preferred: PMP, Agile, PROSCI or other professional certifications.Experience with one or more areas: digital transformation, strategy development, consumer product lifecycle, process automation, journey management, operating model design, business analysis or performance measurement.AARP will not sponsor an employment visa for this position at this time.
Additional RequirementsRegular and reliable job attendance.Effective verbal and written communication skills.Exhibit respect and understanding of others to maintain professional relationships.Independent judgement in evaluation options to make sound decisions.In office/open office environment with the ability to work effectively surrounded by moderate noise.Hybrid Work EnvironmentAARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and BenefitsAARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment OpportunityAARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
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