Contact Center Associate - Work From Home

Job Description:

As a Contact Center Associate at Lear, you will have the opportunity to work from the comfort of your own home in Fort Worth, Texas. This part-time entry-level position requires individuals who are confident and motivated to excel in a dynamic customer service environment.

Responsibilities:- Handling inbound and outbound calls from customers regarding product inquiries, orders, and general support- Providing exceptional customer service by effectively resolving issues and answering questions- Utilizing strategic planning skills to prioritize tasks and meet performance metrics- Demonstrating strong time management skills to ensure efficient handling of customer interactions- Building rapport with customers to ensure a positive experience and repeat business

Requirements:- Excellent communication skills, both verbal and written- Ability to work independently and take initiative- Strong problem-solving abilities and attention to detail- Comfortable using computer systems and software to enter data accurately- Availability to work a flexible schedule, including evenings and weekends- Confidence and motivation to succeed in a fast-paced environment

Benefits:- Paid Time Off (PTO)- Free food perks- Life insurance coverage

Working Environment:At Lear, we believe in building strong connections and treating our colleagues like an extended family. We foster a supportive and inclusive work environment where everyone is encouraged to reach their full potential.

Equal Opportunity Statement:Lear is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a diverse and inclusive work environment for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.