About the team + role
We're looking for an experienced Content Designer to join us on our mission to make financial wellness accessible to everyone. This role is on the Growth team, which is laser-focused on deepening our customers' engagement with all Robinhood has to offer. Growth is a lean, nimble team grounded in deep user empathy and driven to learn what motivates them.
Growth Content Designers balance high-quality craft and crisp execution with agility and speed to learning. You may be a good match if you're a rigorous systems-thinker, love to generate and test creative ideas quickly, and see big impact in the details. You understand how to read metrics to shape the product experience — and also how to look beyond the numbers to understand what customers really want.
The role is located in the following office locations (Menlo Park, CA; New York, NY; or Seattle, WA) which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you'll do:
Partner with product, design, data science, and research to create well-articulated experiment plans and shape the product roadmap
Design content that drives meaningful customer experiences with measurable business impact
Incorporate performance metrics and user research into content decisions for product experiences
Lead partners through content-first frameworks, workshops, and strategy
Create and advocate for clear, concise, and understandable language that best communicates our mission externally
Develop frameworks, guidelines, audits, and processes to help define and enhance product content at Robinhood
Share your work with other Content Designers and provide feedback during weekly crits
What you bring:
3-5+ years helping people through understandable Content Design or UX Writing
Ability to think, concept, and build at a systems level
Eagerness to shape product direction and vision from ideation through post-launch
Demonstrated metrics literacy, with experience defining, tracking, and reporting on content metrics through effective communication and presentation
Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
Experience collaborating with designers, product managers, and user researchers
Familiarity working with compliance and legal teams during the content development and approval process
A portfolio or selection of writing samples and past work to share
What we offer
Market competitive and pay equity-focused compensation structure
100% paid health insurance for employees with 90% coverage for dependents
Annual lifestyle wallet for personal wellness, learning and development, and more!
Lifetime maximum benefit for family forming and fertility benefits
Dedicated mental health support for employees and eligible dependents
Generous time away including company holidays, paid time off, sick time, parental leave, and more!
Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
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