Job Title: Senior Sales Associate
Primary Purpose: The successful individual will leverage their proficiency in retail to:
Client & Service Expert:
Achieves individual sales goals.
Develops strong product knowledge across all categories.
Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.
Able to develop a personal connection with guests through effective use of the selling skills.Leadership Presence:
Achievement of personal sales goals.
Extensive product knowledge.
Partner with Store Manager and Assistant Manager to elevate selling culture.
Partner with Store Manager and Assistant Manager to initiate business driving events in store.Building Brand Equity:
Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
Build strong relationships with clients as a brand ambassador of the company.
Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
Adhere to all company policies and procedures with honesty and integrity.Operational Excellence:
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.The accomplished individual will possess:
Strong communication skillsProven ability and contribution to an elevated selling cultureElevated sense of personal styleAn outstanding professional will have:
Minimum 2-3 years' experience in luxury goods or a comparable retail environmentBachelor's degree in related field preferredPhysical requirements:
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 50 pounds
Comfortable climbing ladders
Our Competencies for All Employees:
Drive for Results, Customer Focus, Creativity, Interpersonal Savvy, Learning on the Fly, Perseverance, Dealing with Ambiguity.
Our Competencies for All People Managers:
Strategic Agility, Building Effective Teams, Managerial Courage.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
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