Contract Fintech Application Trade Support

Contract FinTech Application Trade Support
MUST be local to New York City. Onsite (5 days a week)
This position will support Equities Front Office Traders, Middle Office Users and Compliance on the trading floor
Responsibilities:
Monitor trading system and FIX network connectivity
Troubleshoot real-time trading issues and investigate compliance inquiries
OMS and/or EMS knowledge and understanding
Communicate major incidents to stakeholders
Communicate and escalate issues to vendors
Gather requirement from traders and document for tracking and prioritization
Provide business specification to vendor and development teams to build the enhancement
Share business workflow with support & QA team to strengthen regression test suite
Maintain knowledge base, support scripts, documentation and procedures
Qualifications:
5+ years of experience working on a trading floor supporting mission critical applications in the Equities business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options)
Strong knowledge in high touch trading workflow, FIX protocol, OMS, IOI, market data and CTM
Proficient in handling regulatory and compliance related requests (e.g. RegNMS, RegSHO, CAT, ACT, ORF, TRACE)
Familiar with Linux, SQL, JIRA & Excel
Familiar with Tidal, Control-M, Autosys or equivalent
Effective interpersonal skills and relationship-building skills
Strong written and verbal communication skills
Strong analytical and problem-solving abilities with keen attention to detail
Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment
Experience with scripting and automation is a plus
Education :
Computer Science degree or 5+ years of experience with Front Office support.