Coordinator of Student Success

About the Job

Colorado Christian University wants every student to be successful. We want to make sure that our students have all the tools necessary to succeed and leave CCU prepared to serve the Kingdom and make a difference in this world. That’s why we provide important support services available to all of our students.
The Coordinator of Student Success Services - College of Undergraduate Studies (CUS) is a full time, non-exempt position that involves the oversight of (1) ADA and Accommodation Services including the compliance of the American with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and state and local regulations regarding students and applicants with disabilities; (2) Tutoring Services, which provides assistance to current students seeking to supplement classroom instruction to reach their educational goals; and (3) Probationary Services, which tracks students who are not meeting academic standards. The Coordinator of Student Success Services - CUS reports to the Director of the Life Directions Center.
Ultimately, this position is responsible for providing services and developing programs to support students and contribute to their success at Colorado Christian University.
About CCU
Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.
Colorado Christian University was founded in 1914. CCU’s motto is--grace and truth. This motto comes from John 1.14: “And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth.” (ESV)
CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.
Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.
CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars—competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.
A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities byThe Chronicle of Higher Education.
CCU offers more than 200 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 9,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.
What is most appealing about working at CCU?
Faith friendly: CCU’s culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God’s Word.
Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.
We’re looking for candidates who have:
A bachelor’s degree from an accredited institution in education, counseling, psychology, social sciences, or a related field strongly preferred.
A strong background and expertise in academic learning support, supplemental academic instruction, tutoring across disciplines, learning styles, strategies, and program development.
Experience working with students, faculty, and administration in a higher education setting.
Experience working independently in close collaboration with others to support team goals and objectives.
Knowledge of the American with Disabilities Act, Section 504 of the Rehabilitation Act, and state and local regulations regarding students and applicants with disabilities.
Outstanding organizational, written, and oral communication skills.
Key Job Duties
Mission Contribution
Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth. In this role, the Coordinator of Student Success Services - CUS contributes to the mission by providing and developing academic success services that allow our students to succeed, flourish, and live out who they were created to be.
ADA and Accommodation Services
Ensure that we provide the accommodations necessary for a student to live and study at CCU. Review approved accommodations with students, assess appropriate and reasonable technology to fulfill accommodation, and implement accommodations.
Maintain accurate records of requests and accommodations.
Coordinate the implementation of reasonable accommodations for students in accordance with disability laws and ensure that they receive these services.
Assist faculty with implementation of, and understanding of reasonable accommodations for each student and each course, in compliance with individual plans and ADA regulations.
Maintain frequent contact with students, faculty/staff, as well as interaction with parents, as appropriate.
Assist in raising awareness of disability services throughout the University by developing, implementing, coordinating, and facilitating faculty/staff/student workshops and seminars on assisting students with disabilities. Develop and maintain written materials and other informational pieces to broadly disseminate information regarding the ADA and the college’s policies relating to persons with disabilities.
Facilitate accommodation requests for housing and chapel. Work with the department heads of Campus Ministries and Residence Life to ensure accommodations within housing and chapel are appropriate for the student’s disability.
Provide oversight of testing services for students under the protection of Section 504 of the Rehabilitation Act and the Americans with Disabilities Act.
Correspond with students regarding deadlines and policies for requesting specific Assistive Technology (AT) for books, note taking, and other classroom accommodations.
Correspond with faculty and students regarding testing accommodations that need to be altered, rescheduled, and evaluated against University policies.
Facilitate disability needs for students and guests for Commencement.
Stay informed about the American with Disabilities Act and related laws as it pertains to post-secondary education and students with disabilities.
Tutoring Services
Oversee all processes, hiring and supervision of student staff, and daily tasks of the tutoring services offered through CCU.
Maintain program consistency and excellence in continuation of program standards in all schools including liaison schools.
Implement the training program for all tutors in all schools including liaison schools.
Supervise between 20-35 tutors and one to five assistants.
Provide professional development and resources for student workers (tutors) and assistants.
Collect data and evaluate all tutoring services in all schools including liaison schools.
Probationary Services
Coordinate academic alert processes with Faculty/Staff at week five and week ten of each semester.
Send student academic alerts at week five and week ten of each semester.
Collaborate with advisors to ensure students with alerts receive appropriate support.
Pull reports on students’ academic standing following each term.
Notify students of their updated academic standing following each term.
Communicate to advisors which students are on probation for any given term. Continue to work with advisors to ensure success for students who are on probation.
Notify students who are suspended of their status and of the appeal process.
Convene student appeal hearings with the academic deans.
Work Environment

While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds, work irregular hours, including some nights and weekends.

What we offer our employees:

We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process.

Colorado Christian University’s pay philosophy is based on internal and external data for pay equity; along with budgetary considerations for effective stewardship. Pay will be assigned based on relevant experience at a range of $20.67 - $21.63 per hour. We reserve the right to pay an equitable rate that we believe is within our salary structure or that may fit a candidate’s qualifications or experience for the job. A wage range posted is not a guarantee of a specific wage range for a job offer. CCU reserves the right to make pay decisions based on economic and equity considerations to attract the best possible talent. CCU does not determine pay based on sex or any other protected status.
Application Deadline: This position will remain open until filled.