JOB SUMMARY:
Responsible for assisting in the development, implementation, update and follow through of the Entrance Operations operational sales training program. Responsible for revenue generation, supporting sales initiatives, executing sales plans. Develop and Administer training classes targeting areas of opportunity. Coaches sales methods ensures that guest services and sales standards are met.
MAJOR RESPONSIBILITIES:
Supports the Sales Management Team in developing department training, delivering training, updating training initiatives and program.
Develops programs to support sales initiative and the brand essence. Updates department OJT's and coordinates recertification trainings.
Update End of Day sales report, Daily Sales incentive targets are shared with the team. Update daily the Sales Recognition board, recognizing the departments top performers.
Participates in the review of sales statistics pertinent to daily sale performance and supports the sales and service gap analyses process of this data and conducts individual development training for the Vacation Planners.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.
EDUCATION:
High school degree or GED is required.
EXPERIENCE:
1+ year of prior sales and cash handling experience required
Leadership experience preferred
or equivalent combination of education and experience
ADDITIONAL INFORMATION:
Responsible for training and developing the Admissions team, targeting and meeting sales goals, revenue generation, ensuring guest service and operational standards are met.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal Orlando Resort.Here you can.
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