[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]'s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience. [solidcore] is looking for an energetic, outgoing, and personable individual to join our Fed Hill Core Crew team, providing front desk, administrative, and sales support to the Studio Manager and Assistant Studio Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]'s success by promoting the studio and delivering a positive experience with professionalism and patience.
\n Roles and Responsibilities Perform routine client-facing system tasks, including new account set-up, scheduling / canceling / rebooking classes, package purchases, and other general account needs as requestedTour prospective clients through the facility, explain the [solidcore] workout in detail (including the science), and demo the workoutRegularly interact with clients and obtain, assess, and address information on client needs, expectations and levels of satisfaction; and respond to client requests and concerns promptly and effectivelyMaintain product knowledge for all studio retail operations, including class packages, apparel, and promotionsBe of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as neededAssist the Studio Manager, Assistant Studio Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as neededNotify Studio Manager and/or member of the studio management team of any employee or client complaints or grievances, and assist the Studio Manager to respond appropriatelyQuickly address any maintenance or equipment issues that are visible to clientsDuring approved times, leading outreach and marketing such as dropping flyers in the neighborhood Required Skills and ExperienceHigh school education, some college preferred1 year sales experience preferredMBO experience preferredExcellent interpersonal and communication skillsOutstanding customer service skillsStrong organizational skillsCareful attention to detailMust be willing to initiate tasks and perform duties without directionAbility to stand for long durations of timeAbility to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursPassion for fitness, wellness, and the [solidcore] brandAbility to lift up to 30 pounds and walk through all areas of the studio Compensation and Benefits$13.50/hour plus opportunity for sales commissionFree drop-in classes
\n[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. At [solidcore], we are passionately dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space where you are able to show up every day as your strongest, most empowered version of yourself. We stand behind the health and wellness of not only the teams working within the walls of our studios, but the broader community as well. At [solidcore] we believe in blazing paths, not trailing behind and we are firmly committed to being the leader in diversity, equity, and inclusion within the boutique fitness space. We want to create a community in which people can feel safe to show up as their most authentic selves. Community is not just what we do - it's who we are and we are dedicated to promoting a welcoming environment for all. You can visit our website here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.