At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Vice President, Client Service I to join our Cross Border Structured / Conventional Debt Corporate Trust team. This role is a hybrid work schedule (3 days a week in office), based out of New York City, NY - Jersey City, NJ, or the Pittsburgh, PA office.
In this role, you will make an impact in the following ways:
Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources, while resolving a-typical issues
Leads team members in providing support to major clients whose partnership with BNY may have a broad impact on the business in addressing and resolving complex operational and technical issues and ensuring requests are executed or escalate to management as appropriate
Applies advanced problem-solving skills, judgement, and extensive experience to analyze information
Uses masterful communication skills to deliver high quality service to a specialized client base
Provides key individuals at assigned clients information related to BNY products and services representing a broad array of lines of business and geographies and leverages an expert understanding of broader BNY services and offering
Uses extensive knowledge of client issues and needs to lead business development efforts
Uses expert understanding of BNY products and services to best propose expanded offerings to clients for front office consideration and to lead the development of process improvements
No direct reports, but will provide guidance to less experienced team members, while supporting multiple complex client accounts
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent
5-7 years within the Corporate Trust/Issuer Services sector
Capital Markets debt issuance experience, particularly clearing and settlement services for securities and money market instruments within the U.S. and EMEA clearing systems
Familiarity with governing contracts for Corporate Trust products is preferred
At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024
World's Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
"Most Just Companies", Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $80,000 and $120,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
#LIHybrid