Cra Director

Come work with us:

Metropolitan Commercial Bank (the "Bank") is a New York City based full-service commercial bank that provides a broad range of business, commercial and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities and local government entities.
The Bank operates banking centers and private client offices in Manhattan and Boro Park, Brooklyn in New York City and Great Neck on Long Island in New York State.


The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender.
The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).


For more information, please visit the Bank's website at MCBankNY.com.


Metropolitan Commercial Bank was named one of Newsweek's Best Regional Banks and Credit Unions 2024.
The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets.
The Bank finished ninth in S&P Global Market Intelligence's annual ranking of the best-performing community banks with assets between $3 billion and $10 billion for 2022 and eighth among top-performing community banks in the Northeast region for 2022.


About the role:

The primary function of this position is to support the Compliance Department in day-to-day management of the overall CRA program for Metropolitan Commercial Bank (the "Bank"), which includes assisting on the development of the Bank's Community Reinvestment Program to ensure compliance with all federal and state laws and regulations.
Assist in developing and updating the Bank's CRA compliance policies, procedures, and processes, and performing risk assessments.


Duties and responsibilities of the job include the following (but is not limited too): Serve as the Bank's CRA Officer.
Responsible for the collection of all CRA data, including but not limited to working with the Bank's CFO regarding CRA qualified investments, all HMDA loan data, all CRA qualified community support donations and all employee hours donated in support of our community.
Coordinate, document and review lending, investment and service activity related to the requirements of the CRA Act.
Serves as the Bank's principal liaison with external CRA compliance auditors, examiners, and regulators.
Maintain relevant CRA reports and files such as the public CRA file including risk assessments, data, and documentation.
Prepare, analyze, and monitor the Bank's statistics to determine adequate loan penetration of low- and moderate-income households and small businesses.
Work with the Bank's various departments to develop lending, investment, and service programs that help meet the lending needs of low- and moderate-income households.
Design and develop a risk-based action plan framework around the laws, regulations and issues relating to CRA, Fair Lending, Home Mortgage Disclosure Act (HMDA), Fair Housing Act (FHA) and other regulations as applicable.
Monitor the Bank's CRA performance and suggest program modifications and improvements.
Community Outreach: Represent the Bank in appropriate forums for community outreach and lending opportunities.
Manage the Bank's CRA database for collection of volunteer hours and donations including determination of CRA eligibility.
Assist in developing sound loan programs designed to meet the credit and housing needs of the Bank's communities.
Assist in the development of new products to ensure that the Bank's lending programs, deposit products and other financial services are designed to enable the Bank's community to purchase businesses and build financial security.
Responsible for handling any verbal or written complaint(s) received that impacts the Bank's CRA performance and issuing a response to the complaint.
Training: Act as the key educational resource for all departments on affordable products, guidelines and outreach while offering to be a resource for their clients.
Work with Learning and Development to develop formal bank wide CRA training.
Develop a library of CRA resources.
Collect and distribute information related to the CRA and other topical subjects to appropriate staff.
Provide informational assistance to loan officers, branch personnel, Management, and the Board of Directors.
Other Functions Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management Demonstrates high level of quality work, attendance, and appearance Adheres to all Company Policies & Procedures and Safety Regulations Adheres to local, state, and federal laws Understands and complies with all company rules and regulations Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.
Additional duties as assigned as it relates to the position Preferred experience, education, and qualifications: Must have a minimum of 10+ years' experience in community reinvestment and/or equivalent experience Bachelor's degree Knowledge of the CRA and related regulations.
Knowledge of operating areas, functions, products and services and the laws and regulations which apply to commercial banks as they relate to credit administration and lending activities.
Knowledge of loan compliance practices and procedures.
Knowledge of internal audit practices and perspectives.
Knowledge of risk and controls including tests for design and operating effectiveness and controls.
Skills necessary to explain and implement marketing tools.
Skills performing independent reviews and recommendations for risk management.
Skills operating a personal computer including word processing, spreadsheet and presentation software.
Basic mathematical calculation skills.
Ability to work with all levels of management and Bank staff as well as the Board of Directors.
Ability to conduct thorough research, interpret and understand laws and regulations and provide workable recommendations and solutions to problems.
Ability to articulate the community outreach and affordable lending goals of the Bank.
Perform quality work within determined timeframes Interact professionally with other employees, customers, vendors and shareholders Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, divisions, etc.
Work on ad-hoc tasks, assignments and projects as needed Potential Salary: $165,000 - $190,000 annually

This salary range only reflects base wages and does not include benefits, bonus, or incentive pay.
Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law.


Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.