Criminal Defense Paralegal/Case Manager ** IMPORTANT: TO APPLY ** To Apply: Submit your application by emailing ****** with your resume and cover letter. At Cofer Luster Law Firm, our mission is to provide diligent and compassionate legal defense for those facing criminal charges: federal offenses, sexual-related charges, assault, etc. We are committed to improving the lives and outcomes of our clients through meticulous case management and empathetic engagement. We need someone whose strengths are: Written communication Organization Multitasking Attention to Detail Intuitively Navigates Technology Discretion Real-time Collaboration We need someone who gets joy from: Supporting the Efforts of Others Unraveling Complexity Carrying a Case Over the Finish Line Developing and Exercising Independent Judgment Creating Order from Chaos Getting Better Every Day Daily Job Duties: Case and Calendar Management : Oversee case-related calendar and collections communications, ensuring meticulous organization and timely follow-ups. Client Journey Management : Take charge of the client journey from intake to case closure, focusing on creating a positive experience during the crucial first 100 days and beyond. Process Improvement : Play a key role in improving our client-facing processes, focusing on enhancing client communication and overall experience. Client Communication : Manage all client-facing written communication, ensuring clarity, empathy, and professionalism in every interaction. System Organization : Maintain and organize system files for the firm, ensuring efficient access and management of case information. Desired Qualifications and Experience: Bachelor's degree 1-2 years client engagement experience Excellent communication skills Advanced use of Microsoft Word Record of maintaining confidentiality and handling sensitive information Empathy, integrity, and professionalism in client interactions, with a commitment to providing exceptional service Worst Parts of the Job: Deadlines: Live and die by deadlines. This means periods of high stress when deadlines are approaching. Unpredictability: At times we are dealing with unexpected, high-pressure, volatile situations. There may be no roadmap. High Highs and Low Lows: Our clients are facing life-changing or life-ending situations. We have the opportunity to save people. Sometimes we can't. Because of our efforts, most of our clients go home to their families to get on with their lives. Despite our best efforts and care, some clients die in prison. Best Parts of the Job: We save and transform people's lives. The work we do meaningfully helps or even rescues people. How much would you value another year with your parent before they die? How much would you value being able to see your child graduate high school? These are examples of what we are privileged to do for our clients. Our crew is amazing. We care for each other. We laugh together. We cry together. We cannot overstate how fortunate we are to have a crew that is not only highly skilled but also just good human beings. This work is exciting! We are involved in complex, high-profile cases. We deal with the kinds of cases they make movies and TV shows about. It is fun! The Pay and Future: The pay range for this position is $53,000 to $60,000 Competitive benefits package: PTO, Health Insurance, and a 401k plan with 6% match after 1 year of service How to Apply: Do you want to join our amazing crew? We want to get to know more about you. If you'd like to apply, DO NOT do so through LinkedIn - send your resume, cover letter, and any additional materials directly to ******. We look forward to hearing from you.
