Customer Briefing Coordinator

**_ Responsibilities: _**- Design and manage customized customer experiences and briefing to be presented in our customer welcome center.- Partner to identify and organize appropriate presentations and discussion leaders for complex/strategic briefings.- Manage briefings that focus on strategic accounts, large revenue deals and major relationship opportunities.- Provide active management throughout briefing to provide notes and action items for follow-up after the briefing.- Provide feedback with post- briefing analysis of insights and opportunities for improvement.- Provide direction and guidance to process improvements and establishing policies in the customer welcome center, mentors and/or coaches and peers.**_ Education and Experience Required: _**- BA or BS in Marketing or related field; MBA preferred.- 5+ years marketing experience.- Industry, sales, channel and/or project management experience a plus.**_ Knowledge and Skills: _**- In-knowledge of marketing fundamental, products/ services/solution lifecycle and knowledge management.- Working knowledge of industry and customer segment.- Familiarity with and/or experience in partner management.- Excellent written/oral communications and analytical skills.- Strong interpersonal skills; ability to manage virtual teams.- Strong negotiating skills.- Ability to interface effectively with multiple levels of management and functional disciplines.- Strong ability to influence and drive consensus.- Business fluent in English.