Customer Care Specialist (Full-Time)

Details of the offer

Platinum Fundraising was founded in 1999. Our mission has always been to make a difference in the lives of children!
We're all about high energy, great laughs, and turning your career into something you genuinely enjoy. We work hard because what we do matters! Together, we're changing lives!
At Platinum Fundraising, you'll join an enthusiastic and innovative team where every day is an adventure. We value collaboration and growth, allowing you to shine while working with supportive and fun-loving colleagues who will quickly become your closest friends!
In addition to a dynamic work environment, we offer great benefits, including paid personal days and holidays. You'll enjoy a healthy work-life balance with no weekend or evening work required!
Our commitment to making a difference is at the heart of everything we do. If you're ready for a career where your efforts truly matter and you can have a blast while doing it, we'd love to have you on board. Apply now and be a part of our journey to make a lasting impact! Want to join an awesome company that offers opportunities to grow professionally while helping children at the same time? What will you be doing? Above all, helping others! Our customers are some of the most amazing people you will ever meet, and we want to do everything we can to support them and help them to achieve their goals! Provide customers with info on how we can help their school or non-profit organization achieve their fundraising goals. Communicate with customers and provide information about our services, enter and process orders, maintain accounts, and help customers with concerns and/or questions. Keep records of customer interactions, recording details of inquiries, as well as actions taken. Miscellaneous responsibilities shared by all members of the organization in an effort to efficiently and effectively run our organization. What's this company about? Every day at Platinum Fundraising we help coaches, teachers, and volunteers in their efforts to help change the lives of children. Making this happen requires a small army and that's our Customer Care Team! You will work with churches, youth athletic teams, schools, and non-profit organizations to develop long-lasting relationships as you work together to achieve our customer's goals. Here's the scoop: $19.23/hour (with the potential for optional over-time). Health benefits including medical, dental, and vision. Paid Time Off (PTO). 9 Paid holidays. Is this for you? Are you always on time? Do you have a 4-year degree? Do you have clear and concise written and verbal communication skills? Are you able to accurately type a minimum of 35 WPM? Do you thrive in a fast-paced work environment? Are you one of those over-the-top, crazy, organized people? Is making a difference important to you? Is working for an ethical company the only option for you? Extra Credit (not required but a plus): Bilingual (English & Spanish) is a plus! Experience with MS Access, HTML, Craft CMS, JavaScript, Squarespace, SQL, Plesk, and/or IT Help Desk. Experience setting-up PC's, computer monitors, and printers.


Nominal Salary: To be agreed

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