Customer Experience Agent

Prioxtel Virtual Solutions is currently seeking agents for QA/Customer Experience Agent.

To assess the quality of customer service provided by various companies. We are looking for exceptional independent contractors to work part-time from home. You will have the flexibility to set your own schedule and work on assignments at your convenience. You will be contacting companies based on general assignments. You WILL NOT be required to make any purchases, commitments or provide personal information.

You will set your own schedule, so you are able to work anytime that fits YOUR schedule.

Responsibilities Successfully complete a test call
Call all companies provided via assigned lists.
Evaluate the level of customer service provided by answering representative.
Document detailed information of overall experience.
Complete review submission form prior to the required deadline
Ensure that form is free of errors and misinformation.
Pay Rate Pay Rate: $3.00 per call, up to $30.00 for completing 8 or more calls a week.

Requirements Minimum 6 months customer service experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be self-directed and self-motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Technical Requirements Active Phone line (mobile)
Mobile Device capable of downloading applications
CPU (Intel or AMD) 2GHz processor (or equivalent)
Resolution of 1,280 x 720 (720p) or greater
Internet Explorer 9.0 or higher
Ready to embark on this exciting journey with us? Apply now and let's shape exceptional customer experiences together!