Customer Service Administrator

Customer Service Administrator plays a crucial role in providing support and regular interaction with customers to ensure scheduled work aligns with customer preferences, coordination of appointments and client needs. Maintaining accurate customer contact and data in proprietary database is essential. Major Responsibilities: Utilize multiple systems for customer interactions Continuously update customer contact information in the system Qualifications: 3 years of customer service experience is required Strong verbal communication skills over the phone are necessary Excellent customer service and phone etiquette skills