Customer Service Agent

Cornerstone Insurance Group is currently adding Customer Service Agents to their team!
This opportunity offers both personal and professional growth.
Successful candidates will learn various insurance products and help existing clients meet their insurance needs.


JOB DUTIES:

Conduct annual reviews with existing clients and offer additional products as needed.
Process applications, changes and related forms.
Prepare and present quotes.
Accept and document customer payments.
Maintain client files and record all transactions.
Report claims and track resolutions.
Prepare and oversee individual client's insurance portfolios.


QUALIFICATIONS:

Equivalent to a high school education minimum.
One -two years post-secondary education in business or insurance experience preferred.
Must hold a valid driver's license.
Must obtain insurance license and maintain continuing education hours meeting the State Insurance Department requirements if license is not currently held.
Attention to detail, strong math aptitude, verbal and written communication skills are necessary.
Working knowledge of computers.
Ability to interact effectively with other bank personnel, management and co-workers.
Ability to work in a team environment and also independently.
Coordinate multiple tasks and organize projects.
Sound judgment, courtesy, tact and diplomacy.
Ability to deliver unmatched customer service.


WE OFFER:
Vacation and Paid Time off DaysPaid HolidaysRetirement plan contributionLife Insurance and Long-Term Disability InsuranceHealth, Dental & Vision InsuranceCareer growth potential Bonus programsFamily atmosphere
Cornerstone Bank is an Equal Opportunity Employer/Veterans/Disabled.