Job Title: Customer Service and Sales Representative Job Type: Full Time Location: Newbern, TN
Rough Country LLC values and appreciates hard work and professional dedication and rewards their team with a compensation package that includes benefits and an Employee Participation Plan that rewards teammates when we create value as a company.
New employees are eligible for and provided a competitive pay package, training, and advancement opportunities.
Some of the benefits include medical and dental coverage, 401(k), paid holidays, and paid vacation
Job Description:
Provide customers with expert assistance to meet their automotive product needs.
Achieve continued sales growth by assisting us in meeting our goal of providing high quality products and services to our customer base.
Interface with all customers in a manner that meets maximum customer satisfaction.
Job Responsibilities: Sales and technical support in the automotive industry and our growing product categories offeringsExcellent customer serviceHandling and resolving customer issuesPromoting a positive image by exercising sound and ethical business practicesPerform other duties and responsibilities as requested or requiredJob Skills Requirements: Must be highly self-motivated, high energy and dependableHold a strong work ethicAbility to work effectively as part of a teamExcellent communication and interpersonal skillsMaintain a strong focus on customer serviceAbility to learn quickly and meet high goalsAbility to develop relationships through building bonds and rapport over the phoneAbility to work flexible hoursCustomer focus with excellent follow through on commitments Education Requirements:High school graduatePost HS education preferredBilingual ability a plus Experience Requirements: Professional phone system skills focused on sales and/or customer retentionAuto parts experience/knowledge
Rough Country LLC, located in Dyersburg, TN, is a customer-focused provider of suspension systems at market-leading prices to the off-road SUV and truck market.
Rough Country suspension systems raise the ride height of vehicles to enable steeper approach, higher ground clearance, accommodate larger wheels and tires, and create a more aggressive appearance for the vehicle.