Customer Service Billing Representative

Rosa Medical Equipment

Customer Service/Billing Representative

Qualifications:

Previous experience in customer service required and experience in the Healthcare industry.


18 months+ related experience preferred.


HS Diploma or equivalent experience

Familiar with claim adjudication process

Proficient in Microsoft Office

Good organizational skills and an orientation to detail is required

Responsibilities:
•Handles telephone calls, distributes and documents the information appropriately.

•Receives incoming order for equipment and documents accordingly as well as contacting appropriate field personnel.

•Communicates with referral sources on an ongoing basis.

•Initiate and maintain all CMN's.

•Check eligibility and benefit verification.

•Obtain pre-authorizations as required by insurance.

•Receives and resolves patient calls concerning billing questions.

•Filing of billing and clinical information is done in an orderly and efficient manner.

•Perform other duties as assigned.


Full-Time - Monday through Friday 8:30 am - 5:30 pm