Customer Service/Billing Representative

Rosa Medical Equipment Customer Service/Billing Representative
Qualifications:
Previous experience in customer service required and experience in the Healthcare industry.
18 months+ related experience preferred.
HS Diploma or equivalent experience
Familiar with claim adjudication process
Proficient in Microsoft Office
Good organizational skills and an orientation to detail is required
Responsibilities:
· Handles telephone calls, distributes and documents the information appropriately.
· Receives incoming order for equipment and documents accordingly as well as contacting appropriate field personnel.
· Communicates with referral sources on an ongoing basis.
· Initiate and maintain all CMN's.
· Check eligibility and benefit verification.
· Obtain pre-authorizations as required by insurance.
· Receives and resolves patient calls concerning billing questions.
· Filing of billing and clinical information is done in an orderly and efficient manner.
· Perform other duties as assigned.
Full-Time – Monday through Friday 8:30 am - 5:30 pm