Customer Service

Job Title: Customer Service Representative
Employer: Lowe's
Job Description:
As a Customer Service Representative at Lowe's, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information.
You will play a key role in enhancing the customer experience, ensuring customer satisfaction, and supporting overall store operations.

Key Responsibilities:
- Greet and assist customers with inquiries and product information.

- Resolve customer issues and complaints in a timely and professional manner.

- Process returns, exchanges, and refunds.

- Assist customers with locating products and providing recommendations.

- Maintain a clean and organized customer service area.

- Follow all store policies and procedures, including safety protocols.

- Collaborate with team members to enhance the customer experience.

Qualifications:
- High school diploma or equivalent.

- Previous customer service experience preferred.

- Strong communication and problem-solving skills.

- Ability to handle transactions accurately and efficiently.

- Basic computer skills and familiarity with customer service software.

- Ability to stand for extended periods and lift up to 25 pounds.

- Friendly and approachable demeanor.