Join Our Team to Fast-Track Your Career! At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for people. Our dedicated teams are passionate about people and leading others, and we believe that personal growth is the key to our organizational growth. If you're flexible, adaptable, and ready to take on new challenges, we want you to succeed with us, not just at work, but in life! Location: 106 Vintage Park Blvd., Suite 100, Houston, TX 77070 ?????? Duties & Responsibilities: Assist customers daily with member management inquiresProvide prompt professional customer service to current and prospective members via email and phone contributing to member retentionResponds to and resolves customer inquiries, feedback, and requests by providing information on membership and service options Analyze customer feedback, reviews and concerns, and provide reporting on trendsHandle incoming phone calls and address accordinglyMeet timelines and deadlines related to responding to customer inquiriesManaging daily administrative tasks to ensure the Marketing department and corporate office run smoothly and perform any other duties and execute special projects as assignedTrack and replace office supplies as necessary to avoid interruptions in standard front office proceduresRequirements: 2+ or more years of customer service experienceStrong communication skills, both written and verbalMust complete written assessmentOne year of proven sales background preferredProficient in Microsoft OfficeExcellent writing, editing, grammar skills, and attention to detailStrong organization skills and ability to keep track of multiple projects Must complete a pre-hire background check and driving history review What We Bring to the Table Paid Time Off?????Health, Dental & Vision BenefitsCompetitive EarningsCompany Matching 401(k) PlanFlexible Spending Account (FSA)Internal Professional DevelopmentPet InsuranceFree Car Washes