Customer Service Representative

Penguin Air, Plumbing, and Electrical is on a mission to be the largest and most reputable home services company in the greater Phoenix area. We are able to provide the best customer experience from a team of talented professionals because we recognize happy employees are our greatest asset. As our business continues to grow, we are always looking for great people to be a part of the team and make a difference!
Position: Customer Service Representative Please note: This position is hiring for day, swing shift, and weekends. The Customer Service Representative is often the first connect point of our 5 Star Experience for our customers. The attention to detail and active listening is crucial to dispatching the right technician whether it be for an emergent or maintenance event in the home.
Responsibilities: Respond to all inquiriesProvide Exceptional first impressionIdentify lead opportunities and overcome objectionsFollow sales scripting Requirements: Passion for being part of a winning team and contributing to a positive call center environmentTimeliness and punctualityBeing open minded and wanting to learn more about the different kinds of home services availableHiring specifically for a Mid-day shift Location 3710 E University Dr Suite 1 Phoenix, AZ 85034