Description
Home Search Jobs Job Description Customer Service Representative
Contract: Temecula, California, US
Salary: $21.00 Per Hour
Job Code: 355296
End Date: 2024-11-24
Days Left: 26 days, 3 hours left
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Description: Job Overview:
We are seeking a friendly and motivated Customer Service Representative to join our team.
In this role, you will assist customers by providing product information, answering inquiries, and resolving issues in a professional manner.
While previous call center experience is not required, a background in retail, customer service, or any customer-facing role is a plus.
We are looking for someone with excellent communication skills who enjoys helping others and can handle a variety of customer requests.
Responsibilities: Answer incoming customer calls, emails, and chat inquiries in a timely and friendly manner. Assist customers with product information, order status, returns, and other service-related questions. Resolve customer concerns by providing accurate information, troubleshooting, and offering solutions. Maintain detailed and accurate records of customer interactions and transactions in the system. Collaborate with other departments to resolve complex issues or to follow up on customer requests. Provide feedback to improve customer service processes and enhance the customer experience. Stay informed about company products, services, and policies to better assist customers. Qualifications: Prior customer service experience in retail, hospitality, or any customer-facing role is welcome. Excellent verbal and written communication skills. Strong problem-solving skills and a positive attitude. Ability to work in a fast-paced environment while maintaining attention to detail. Basic computer skills, including familiarity with Excel and strong Data Entry Skills High school diploma or equivalent is required. Pay Range : $19/hr - $21/hr
Job Requirement Outlook Excel Customer Service Communication Skills Data Entry (10 Key) Reach Out to a Recruiter Recruiter Email Phone Vishnu Nair ****** Apply Now