We are looking to hire a reliable Customer Service Representative - Reno/Tahoe Airport to join our innovative team at Enterprise Rent-A-Car in Reno, NV.
Growing your career as a Full Time Customer Service Representative - Reno/Tahoe Airport is a remarkable opportunity to develop useful skills.
If you are strong in emotional intelligence, attention to detail and have the right personality for the job, then apply for the position of Customer Service Representative - Reno/Tahoe Airport at Enterprise Rent-A-Car today!
Enterprise has an exciting opportunity for a couple Full Time Customer Assistance Representative located at 2555 Aviation Blvd, Reno, NV 89502and pays $20 / hour ! We offer:
Paid time off Employee discount Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Enterprise Holdings operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now!
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up at the Reno airport location.
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone Meet and greet customers in a friendly and timely manner Provide directions and general assistance Assist to assess condition of rental upon return Process returns, check-ins and exit kiosk transactions Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed Understand and communicate rental terms and conditions, vehicle features and other services May sell optional protection products, upgrades, fuel options and other additional equipment Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance Clean vehicle interior and exterior by hand or by operating washing equipment when needed Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Must be at least 18 years old
High school diploma or GED equivalent required
Some college preferred
Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI). Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Benefits of working as a Customer Service Representative - Reno/Tahoe Airport in Reno, NV:
? Career Growth Potential
? Room for Advancement
? Leading Industry Pay
